Effective Date: 9/10/2025

At Malibu Hemp Flower (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from MalibuHempFlower.com.

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1. Information We Collect

When you interact with our site, we may collect the following types of information:

• Personal Information: Name, email address, billing/shipping address, payment information, and phone number (collected when you make a purchase or create an account).

• Order Information: Products purchased, order history, and delivery details.

• Technical Information: IP address, browser type, device information, and browsing behavior collected via cookies and tracking technologies.

• Marketing & Communication Data: Email preferences, push notification preferences, and interactions with marketing campaigns.

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2. How We Collect Information

We collect information in the following ways:

• Directly from you when you create an account, place an order, or sign up for updates.

• Automatically through cookies, tracking pixels, and analytics tools when you browse our site.

• From third-party services we use for marketing and analytics.

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3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders through WooCommerce.

• Provide customer support and respond to inquiries.

• Send you updates, offers, and promotions through OneSignal (email and web push notifications).

• Analyze website usage and improve performance using Google Tag Manager (GTM) for Meta Ads tracking and analytics.

• Comply with legal obligations and prevent fraudulent activity.

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4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and improve site functionality.

• Measure the effectiveness of advertising campaigns (via GTM and Meta Ads).

• Deliver personalized content and marketing.

You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.

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5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

• Service Providers (payment processors, shipping providers, and IT support).

• Marketing & Analytics Partners (Meta Ads via GTM, OneSignal for notifications).

• Legal Authorities if required by law or to protect our rights.

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6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online service is completely secure, and we cannot guarantee absolute security.

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7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing emails or push notifications at any time.

• Request that we limit or stop processing your data.

To exercise these rights, please contact us at [email protected].

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8. Marketing Communications

• Emails & Push Notifications: We use OneSignal to send promotional and transactional updates. You can unsubscribe or adjust notification settings at any time.

• Advertising: We use Google Tag Manager for Meta Ads to show relevant ads. These platforms may collect data for ad personalization.

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9. Children’s Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect personal data from minors.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Malibu Hemp Flower
Email: [email protected]
Website: https://malibuhempflower.com